PrimeBiome ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, purchase our products, or interact with our services. By using our website and services, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase.
Account Information: If you create an account, we may collect login credentials and preferences.
Technical Information: IP address, browser type, device information, and cookies to enhance your browsing experience.
Transaction Details: Purchase history, order status, and related information.
Customer Support Information: Communication details when you contact us for assistance.
2. How We Use Your Information
We use the collected information for the following purposes:
Order Processing & Fulfillment: To process transactions, manage shipping, and provide customer support.
Personalization & Experience Enhancement: To improve our website, recommend products, and customize your experience.
Security & Fraud Prevention: To protect against unauthorized access, fraud, or other security risks.
Marketing & Promotions: To send promotional offers, newsletters, and updates (you can opt out anytime).
Legal Compliance: To comply with applicable laws and regulations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
Service Providers: With third-party vendors who assist with payment processing, shipping, customer support, and marketing.
Legal Compliance: When required by law or government authorities.
Business Transfers: In case of a merger, acquisition, or sale of business assets.
4. Data Protection & Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transaction is 100% secure. By using our services, you acknowledge and accept potential risks associated with data transmission.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
Access & Correction: Request access to your personal data or request corrections.
Deletion: Request deletion of your data under certain circumstances.
Marketing Preferences: Opt out of marketing emails by clicking the "unsubscribe" link in emails.
Data Portability: Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before sharing your information.
8. Children's Privacy
PrimeBiome does not knowingly collect data from children under 13 years of age. If you believe a child has provided personal information, please contact us to have it removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are made constitutes acceptance of the updated policy.
